1. Introduction

Welcome to Gemology! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

2.1 Personal Information: When you create an account, purchase digital books, request appraisals, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.

2.2 Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and the pages you accessed.

3. How We Use Your Information

3.1 To Provide Services: We use your personal information to provide and improve our services, including processing transactions, delivering digital books, conducting appraisals, and responding to inquiries.

3.2 Communication: We may use your contact information to send you updates, newsletters, marketing materials, and other information related to our services. You can opt-out of these communications at any time.

3.3 Improvement: We analyze non-personal information to improve our website’s functionality and user experience.

4. Sharing Your Information

4.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These providers are obligated to keep your information confidential and secure.

4.2 Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

5. Cookies and Tracking Technologies

5.1 Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

5.2 Tracking Technologies: We may use other tracking technologies, such as web beacons and pixel tags, to collect information about your interactions with our website and marketing materials.

6. Data Security

6.1 Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6.2 No Guarantee: While we strive to protect your information, we cannot guarantee its absolute security. You acknowledge that you provide your personal information at your own risk.

7. Your Rights

7.1 Access and Correction: You have the right to access, update, and correct your personal information. You can do this by logging into your account or contacting us directly.

7.2 Deletion: You may request the deletion of your personal information. We will comply with such requests to the extent required by law.

7.3 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this policy periodically.